Wednesday, April 10, 2013
Five times today my wife and I (we are on the same account) received messages and calls from Telstra informing us that 'this isn't a tele-marketing call', but asking 'Have you paid your bill yet?' Five times! neither of us actually spoke to anyone, as we both had our phones switched off.
But hang on, I paid my bill a couple of days ago, direct to Telstra - and the bill's not even due for another week. So why am I being hassled?
And then a few days ago I received a call from our car insurer. "Don't worry, I'm not trying to sell you any products. I just want to confirm your details haven't changed." All well and good, I suppose, if they had any reason to suspect our details had changed. But I only signed up with this insurance company six weeks ago - and you called me on the phone number that I supplied to them.
And no, I'm not going to give you any of my details over the phone.
And then, of course, the Facebook saga continues. I've now been 'temporarily locked out' for more than four weeks for unspecified reason. Not only is Facebook nigh on impossible to contact, they certainly don't respond to any emails.
But don't worry, they continue to assert that they will look at my situation shortly.
So much for corporations.
Posted by Steve Cameron at 9:52 AM
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